Terms & Conditions
1. Introduction
Welcome to Global Bullion And Coins. By accessing our website and placing an order, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
2. Products & Availability
We specialise in gold bullion, silver bullion, coins, and collectibles. All products are subject to availability and may be withdrawn or updated at any time without notice.
We reserve the right to limit quantities or refuse orders at our discretion.
3. Pricing & Market Fluctuations
Prices for bullion products are based on live precious metal market rates and may change without notice.
- Once an order is confirmed and payment is received, the price is locked in
- Unpaid orders may be cancelled if payment is not received within the required timeframe
4. Orders & Payment
All orders must be paid in full at checkout unless otherwise agreed.
We accept secure payment methods including:
- Credit/Debit Cards
- PayPal
- Bank Transfer (if available)
Orders are not confirmed until payment has been successfully received.
5. Shipping & Delivery
We ship within Australia and internationally. Delivery timeframes are estimates only and may vary due to external factors such as courier delays or customs processing.
Risk of loss or damage passes to the customer once the order has been dispatched.
Please refer to our Shipping Policy for full details.
6. International Orders
Customers are responsible for any customs duties, import taxes, or additional fees required by their country.
We are not responsible for delays or charges imposed by customs authorities.
7. Returns & Refunds
Returns are accepted in accordance with our Returns Policy.
- Items must be returned in original condition and packaging
- Shipping costs are non-refundable
- Refunds are processed to the original payment method
8. Order Cancellation
Once an order has been placed and accepted, cancellations may incur a 10% cancellation fee.
This reflects costs associated with processing orders and fluctuations in bullion market prices.
9. Authenticity Guarantee
We guarantee that all products sold are genuine and sourced from reputable mints and suppliers, including The Perth Mint, PAMP, and other globally recognised manufacturers.
10. Limitation of Liability
To the fullest extent permitted by law, Global Bullion And Coins is not liable for:
- Indirect or consequential losses
- Delays caused by shipping carriers or customs
- Market losses due to price fluctuations
11. Privacy
We are committed to protecting your privacy. Personal information is handled securely and used only for order processing and customer service.
12. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes.
13. Governing Law
These Terms & Conditions are governed by the laws of Australia.